Alpha 1000 Guía de usuario

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Pagina 1 - ServiceGuide

AlphaServer1000ServiceGuideOrder Number: EK–DTLSV–SV. B01Digital Equipment CorporationMaynard, Massachusetts

Pagina 3 - Contents

5.8.2 Multiple Controller ConfigurationsFigure 5–9 shows a configuration using two controllers. In this configuration theStorageWorks shelf is configured

Pagina 4 - 4 Error Log Analysis

Figure 5–10 Dual Controller Configuration with Dual Bus StorageWorks ShelfJ10J1J12J2J11J16J14J13J15J17J3MA00304W3W2W117-03959-0117-03960-0217-03962-011

Pagina 5

5.9 Power Supply ConfigurationsAlphaServer 1000 systems offer added reliability with redundant power options,as well as UPS options.The power supplies

Pagina 6 - Examples

Figure 5–11 Power Supply Configurations400 Watts DC or Less400 Watts DC or LessUPSMA00335SingleRedundantUPSSystem Configuration and Setup 5–35

Pagina 7

Figure 5–12 Power Supply Cable ConnectionsSignal/Misc. Harness (15-Pin)(20-Pin)+ 5V Harness(24-Pin)+ 3.3V Harness+ 5V Harness(24-Pin)(20-Pin)+ 3.3V Ha

Pagina 8

5.10 Console Port ConfigurationsPower-up information is typically displayed on the system’s console terminal. Theconsole terminal may be either a graph

Pagina 9

Using a VGA Controller Other than the Standard On-Board VGAWhen the system is configured to use a PCI- or EISA-based VGA controllerinstead of the stand

Pagina 10

6AlphaServer 1000 FRU Removal andReplacementThis chapter describes the field-replaceable unit (FRU) removal and replacementprocedures for AlphaServer 1

Pagina 11 - Conventions

Table 6–1 AlphaServer 1000 FRUsPart # Description SectionCables17-03970-02 Floppy drive cable (34-pin) Figure 6–517-03971-01 OCP module cable (10-pin)

Pagina 12 - Related Documentation

Table 6–1 (Cont.) AlphaServer 1000 FRUsPart # Description SectionInternal StorageWorksRZnn -VA StorageWorks disk drive Section 6.2.454-23365-01 Intern

Pagina 13 - Troubleshooting Strategy

PrefaceThis guide describes the procedures and tests used to service AlphaServer 1000systems. AlphaServer 1000 systems use a deskside ‘‘wide-tower’’ e

Pagina 14 - 1.1.1 Problem Categories

Table 6–1 (Cont.) AlphaServer 1000 FRUsPart # Description SectionRemovable MediaRRDnn -CA CD–ROM drives Section 6.2.13TLZnn -LG Tape drives Section 6.

Pagina 15

Figure 6–2 FRUs, Rear LeftUpper FanSpeakerLower FanMemoryMA00321SCSI CablesPower CordMotherboardCPU Daughter BoardSCSI Multinode CableNVRAM Chip (E14)

Pagina 16

6.2 Removal and ReplacementThis section describes the procedures for removing and replacing FRUs forAlphaServer 1000 systems, which use the deskside ‘

Pagina 17

Figure 6–4 Removing Top Cover and Side PanelsTop CoverRelease LatchMA00300AlphaServer 1000 FRU Removal and Replacement 6–7

Pagina 18

6.2.1 CablesThis section shows the routing for each cable in the system.Figure 6–5 Floppy Drive Cable (34-Pin)J10J1J12J2J11J16J14J13J15J1717-03970-02M

Pagina 19

Figure 6–6 OCP Module Cable (10-Pin)J10J1J12J2J11J16J14J13J15J1717-03971-01MA00337AlphaServer 1000 FRU Removal and Replacement 6–9

Pagina 20 - 1–8 Troubleshooting Strategy

Figure 6–7 Power CordMA00338Table 6–2 lists the country-specific power cables.Table 6–2 Power Cord Order NumbersCountry Power Cord BN Number Digital Nu

Pagina 21 - 1.3 Information Services

Figure 6–8 Power Supply Current Sharing Cable (3-Pin)MA00339AlphaServer 1000 FRU Removal and Replacement 6–11

Pagina 22

Figure 6–9 Power Supply DC Cable AssemblySignal/Misc. Harness (15-Pin)(20-Pin)+ 5V Harness(24-Pin)+ 3.3V Harness+ 5V Harness(24-Pin)(20-Pin)+ 3.3V Har

Pagina 23

• Power supply +3.3V (20-pin)Figure 6–10 Power Supply Storage Harness (12-Pin)Storage Harness(12-Pin)J12J1317-03969-01MA00352AlphaServer 1000 FRU Remo

Pagina 24

Convention MeaningReturnA key name enclosed in a box indicates that you press that key.Ctrl/x Ctrl/xindicates that you hold down the Ctrl key while yo

Pagina 25

Figure 6–11 Interlock/Server Management Cable (2-pin)MA00370J2546–14 AlphaServer 1000 FRU Removal and Replacement

Pagina 26 - 1.2.3.done

Figure 6–12 Internal StorageWorks Jumper Cable (50-Pin)J10J1J12J2J11J16J14J13J15J17J3MA00342W3W2W117-03960-010123456AlphaServer 1000 FRU Removal and R

Pagina 27

Figure 6–13 SCSI (J15 StorageWorks Shelf to Bulkhead Connector or Bulkheadto Multinode) Cable (50-Pin)J10J1J12J2J11J16J14J13J15J17J3MA00343W3W2W117-03

Pagina 28

Figure 6–14 SCSI (J15 StorageWorks Shelf to Bulkhead Connector or Bulkheadto Multinode) Cable (50-Pin)J10J1J12J2J11J16J14J13J15J17J3MA00345W3W2W117-03

Pagina 29 - 2.2 Power-Up Screen

Figure 6–15 SCSI (J1 or J14 StorageWorks Shelf to Bulkhead Connector) Cable(50-Pin)J10J1J12J2J11J16J14J13J15J17J3MA00346W3W2W117-03959-0117-03960-0217

Pagina 30 - 2.2.1 Console Event Log

Figure 6–16 SCSI (Embedded 8-bit) Multinode Cable (50-Pin)J10J117-03962-01Bus ID 4Bus ID 5J10J1MA0034717-03959-01Bus ID 4Bus ID 517-03959-01AlphaServe

Pagina 31

Figure 6–17 SCSI RAID Internal Cable (50-Pin) (Single-Channel)J10J1J12J2J11J16J14J13J15J17J3MA00348W3W2W117-03959-0117-03960-0117-03962-0117-03962-021

Pagina 32

Figure 6–18 SCSI RAID Internal Cable (50-Pin) (Dual-Channel)J10J1J12J2J11J16J14J13J15J17J3MA00349W3W2W117-03959-0117-03960-0217-03962-0117-03962-0217-

Pagina 33 - 2.4 Storage Device LEDs

6.2.2 CPU Daughter BoardFigure 6–19 Removing CPU Daughter BoardMA00312CrossbarRetainingScrewCPU CardHandleClipsWarning: CPU and memory modules have pa

Pagina 34 - Activity LED

6.2.3 FansSTEP 1: REMOVE THE CPU DAUGHTER BOARD AND ANY OTHER OPTIONSBLOCKING ACCESS TO THE FAN SCREWS.See Figure 6–19 for removing the CPU daughter b

Pagina 35

1Troubleshooting StrategyThis chapter describes the troubleshooting strategy for AlphaServer 1000systems.• Section 1.1 provides questions to consider

Pagina 36

Figure 6–20 Removing FansUpper FanLower FanMA003116–24 AlphaServer 1000 FRU Removal and Replacement

Pagina 37

6.2.4 StorageWorks DriveNoteIf the StorageWorks drives are plugged into an SWXCR-xx controller,you can ‘‘hot swap’’ drives; that is, you can add or re

Pagina 38

6.2.5 Internal StorageWorks BackplaneSTEP 1: REMOVE POWER SUPPLIES.Figure 6–22 Removing Power SupplyCurrent SharingHarness (3-Pin)Signal/Misc. Harness

Pagina 39 - 2.7 Fail-Safe Loader

STEP 2: REMOVE INTERNAL STORAGEWORKS BACKPLANE.Figure 6–23 Removing Internal StorageWorks BackplaneMA00323AlphaServer 1000 FRU Removal and Replacement

Pagina 40

6.2.6 Memory ModulesThe positions of the failing single-inline memory modules (SIMMs) are reportedby SROM power-up scripts (Section 2.1.1).Note• Bank

Pagina 41 - 2.8 Power-Up Sequence

Warning: Memory and CPU modules have parts that operate at hightemperatures. Wait 2 minutes after power is removed before handlingthese modules.Cautio

Pagina 42 - 2.9.1 Serial ROM Diagnostics

NoteSIMMs can only be removed and installed in successive order. Forexample; to remove a SIMM at bank 0, SIMM 1, SIMMs 0 and 1 forbanks 3, 2, and 1 mu

Pagina 43

NoteWhen installing SIMMs, make sure that the SIMMs are fully seated. Thetwo latches on each SIMM connector should lock around the edges of theSIMMs.A

Pagina 44

6.2.7 Interlock SwitchFigure 6–27 Removing the Interlock Safety SwitchMA003096–32 AlphaServer 1000 FRU Removal and Replacement

Pagina 45 - Running System Diagnostics

6.2.8 MotherboardSTEP 1: RECORD THE POSITION OF EISA AND PCI OPTIONS.STEP 2: REMOVE EISA AND PCI OPTIONS.STEP 3: REMOVE CPU DAUGHTER BOARD.Figure 6–28

Pagina 46 - 3.2 Command Summary

1.1.1 Problem CategoriesSystem problems can be classified into the following five categories. Using thesecategories, you can quickly determine a startin

Pagina 47 - 3.3 Command Reference

Figure 6–29 Removing CPU Daughter BoardMA00312CrossbarRetainingScrewCPU CardHandleClipsWarning: CPU and memory modules have parts that operate at high

Pagina 48 - 3.3.1 test

STEP 4: DETACH MOTHERBOARD CABLES, REMOVE SCREWS ANDMOTHERBOARD.CautionWhen replacing the system bus motherboard install the screws in theorder indica

Pagina 49

STEP 5: MOVE THE NVRAM CHIP (E14) AND NVRAM TOY CHIP (E78) TO THENEW MOTHERBOARD.Move the socketed NVRAM chip (position E14) and NVRAM TOY chip (E78)

Pagina 50

6.2.9 NVRAM Chip (E14) and NVRAM TOY Clock Chip (E78)See Figure 6–31 for the motherboard layout.6.2.10 OCP ModuleSTEP 1: REMOVE FRONT DOOR.STEP 2: REM

Pagina 51 - 3.3.2 cat el and more el

Figure 6–33 Removing Front PanelRemoveScrewsRemoveHidden ScrewsMA003076–38 AlphaServer 1000 FRU Removal and Replacement

Pagina 52 - 3.3.3 memory

Figure 6–34 Removing the OCP ModuleMA00308J254Black/Red(To InterlockSwitch)Green/Yellow(To Motherboard)AlphaServer 1000 FRU Removal and Replacement 6–

Pagina 53

6.2.11 Power SupplySTEP 1: DISCONNECT POWER SUPPLY CABLES.STEP 2: REMOVE POWER SUPPLY.Figure 6–35 Removing Power SupplyCurrent SharingHarness (3-Pin)S

Pagina 54 - 3.3.4 netew

6.2.12 SpeakerFigure 6–36 Removing SpeakerMA00310AlphaServer 1000 FRU Removal and Replacement 6–41

Pagina 55 - Testing an Ethernet Port:

6.2.13 Removable MediaFigure 6–37 Removing a CD–ROM DriveMA003246–42 AlphaServer 1000 FRU Removal and Replacement

Pagina 56 - 3.3.5 network

Figure 6–38 Removing a Tape DriveMA00325AlphaServer 1000 FRU Removal and Replacement 6–43

Pagina 57

Table 1–1 Diagnostic Flow for Power ProblemsSymptom ActionSystem does not power on.• Check the power source and power cord.• Check that the system’s t

Pagina 58 - 3.3.6 net -s

Figure 6–39 Removing a Floppy DriveMA003266–44 AlphaServer 1000 FRU Removal and Replacement

Pagina 59 - 3.3.7 net -ic

ADefault Jumper SettingsThis appendix provides the location and default setting for all jumpers inAlphaServer 1000 systems:• Section A.1 provides loca

Pagina 60 - 3.3.8 kill and kill_diags

A.1 Motherboard JumpersFigure A–1 shows the location and default settings for jumpers located on themotherboard.Figure A–1 Motherboard Jumpers (Defaul

Pagina 61 - 3.3.9 show_status

Jumper Name Description Default SettingJ27 VGA Enable When enabled (as shown inFigure A–1), the on-board VGAlogic is activated.Enabled for on-boardVGA

Pagina 62 - 3.5 DEC VET

A.2 CPU Daughter Board (J3 and J4) Supported SettingsFigure A–2 shows the supported AlphaServer 1000 4/200 settings for the J3 andJ4 jumpers on the CP

Pagina 63 - Error Log Analysis

Figure A–3 AlphaServer 1000 4/233 CPU Daughter Board (Jumpers J3 and J4)MA00791J3J4Supported settings:• J4 Jumper:OffOnOffOffOn• J3 Jumper:OffDefault

Pagina 64

A.3 CPU Daughter Board (J1 Jumper)Figure A–4 shows the default setting for the J1 jumper on the CPU daughterboard. For information on SROM tests and t

Pagina 65 - Error Log Analysis 4–3

Glossary10BASE-T Ethernet networkIEEE standard 802.3-compliant Ethernet products used for local distribution ofdata. These networking products charact

Pagina 66 - 4–4 Error Log Analysis

backup cacheA second, very fast cache memory that is closely coupled with the processor.bandwidthThe rate of data transfer in a bus or I/O channel. Th

Pagina 67 - 4.3 Event Record Translation

bystanderA system bus node (CPU or memory) that is not addressed by a current systembus commander.byteA group of eight contiguous bits starting on an

Pagina 68 - 4–6 Error Log Analysis

Table 1–2 Diagnostic Flow for Problems Getting to Console ModeSymptom ActionPower-up screen is not displayed. Interpret the error beep codes at power-

Pagina 69 - System Configuration and Setup

clusterA group of networked computers that communicate over a common interface.The systems in the cluster share resources, and software programs work

Pagina 70 - 5.1.1 System Firmware

data cacheA high-speed cache memory reserved for the storage of data. Abbreviated asD-cache.DECchip 21064 processorThe CMOS, single-chip processor bas

Pagina 71 - >>>

DUP serverDiagnostic Utility Program server. A firmware program on board DSSI devicesthat allows a user to set host to a specified device in order to ru

Pagina 72

fail-safe loader (FSL)A program that allows you to power up without initiating drivers or runningpower-up diagnostics. From the fail-safe loader you c

Pagina 73

haltThe action of transferring control of the computer system to the console program.hoseThe interface between the card cage and the I/O subsystems.ho

Pagina 74

loopback testInternal and external tests that are used to isolate a failure by testing segmentsof a particular control or data path. A subset of ROM-b

Pagina 75

motherboardThe main circuit board of a computer. The motherboard contains the baseelectronics for the system (for example, base I/O, CPU, ROM, and con

Pagina 76

operator control panelThe panel located on the front of the system, which contains the power-up/diagnostic display, DC On/Off button, Halt button, and

Pagina 77 - OSF/1 and OpenVMS

RAIDRedundant array of inexpensive disks. A technique that organizes disk data toimprove performance and reliability. RAID has three attributes:• It i

Pagina 78 - Example:

serial control busA two-conductor serial interconnect that is independent of the system bus. Thisbus links the processor modules, the I/O, the memory,

Pagina 79

Table 1–3 Diagnostic Flow for Problems Reported by the Console ProgramSymptom ActionPower-up tests do not complete. Interpret the error beep codes at

Pagina 80

system diskThe device on which the operating system resides.TCP/IPTransmission Control Protocol/Internet Protocol. A set of softwarecommunications pro

Pagina 81 - Key to variable attributes:

wide area network (WAN)A high-speed network that connects a server to a distant host computer, PC, orother server, or that connects numerous computers

Pagina 83

IndexAA: environment variable, 5–7AC power-up sequence, 2–19Acceptance testing, 3–18arc command, 5–4ARC interface, 5–3switching to SRM from, 5–4AUTOLO

Pagina 84

Console event log, 2–8Console firmwareDEC OSF/1, 5–3diagnostics, 2–21OpenVMS, 5–3Windows NT, 5–3Console interfacesswitching between, 5–4Console output,

Pagina 85 - 5.2 System Bus Options

Environment variables set during systemconfiguration, 5–13ERF/uerf, 1–7Errorhandling, 1–7logging, 1–7report formatter (ERF), 1–7Error formattersDECeven

Pagina 86 - ECC Banks

Logsevent, 1–7Loopback tests, 1–8COM2 and parallel ports, 3–4command summary, 3–3MMachine check/interrupts, 4–2processor, 4–2processor corrected, 4–2s

Pagina 87 - 5.2.2 Memory Modules

ROM-based diagnostics (RBDs) (cont’d)running, 3–1utilities, 3–2SSCSI buson-board, 5–29SCSI devicesWindows NT firmware device names,5–5, 5–6Serial ports

Pagina 88 - 5.3 Motherboard

Troubleshooting (cont’d)with DEC VET, 1–8with loopback tests, 1–8with operating system exercisers, 1–8with ROM-based diagnostics, 1–7WWindows NT firmwa

Pagina 89 - 5.5 ISA Bus Options

How to Order Additional DocumentationTechnical SupportIf you need help deciding which documentation best meets your needs, call 800-DIGITAL(800-344-48

Pagina 90 - 5.6 EISA Configuration Utility

Table 1–4 Diagnostic Flow for Boot ProblemsSymptom ActionSystem cannot find boot device. Check the system configuration for the correct deviceparameters

Pagina 92 - 5.6.2 How to Start the ECU

Reader’s Comments AlphaServer 1000Service GuideEK–DTLSV–SV. B01Your comments and suggestions help us improve the quality of our publications.Thank you

Pagina 93 - 5.6.3 Configuring EISA Options

Do Not Tear – Fold Here and TapeTMBUSINESSREPLYMAILFIRST CLASS PERMIT NO. 33 MAYNARD MASS.POSTAGE WILL BE PAID BY ADDRESSEENo PostageNecessaryIf Maile

Pagina 94 - 5.6.4 Configuring ISA Options

Table 1–5 Diagnostic Flow for Errors Reported by the Operating SystemSymptom ActionSystem is hung or has crashed. Examine the crash dump file.Refer to

Pagina 95

First Printing, February 1995Second Printing, July 1995Digital Equipment Corporation makes no representations that the use of its products in themanne

Pagina 96 - 5.8 SCSI Buses

RECOMMENDED USE: ROM-based diagnostics are the primary meansof testing the console environment and diagnosing the CPU, memory,Ethernet, I/O buses, and

Pagina 97

Crash DumpsFor fatal errors, such as fatal bugchecks, DEC OSF/1 and OpenVMS operatingsystems will save the contents of memory to a crash dump file.RECO

Pagina 99

2Power-Up Diagnostics and DisplayThis chapter provides information on how to interpret error beep codes andthe power-up display on the console screen.

Pagina 100

2.1 Interpreting Error Beep CodesIf errors are detected at power-up, audible beep codes are emitted from thesystem. For example, if the SROM code coul

Pagina 101

Table 2–1 (Cont.) Interpreting Error Beep CodesBeepCode Problem Corrective Action1-3-3 No usable memory detected.1. Verify that the memory modulesare

Pagina 102

Table 2–2 SROM Memory Tests, CPU Jumper J1Bank# Test Description Test Results6 Backup Cache TagTestTest status displays on OCP:1.2.3.done.If the tests

Pagina 103

Table 2–2 (Cont.) SROM Memory Tests, CPU Jumper J1Bank# Test Description Test Results5 Memory Test,Cache Enabled:Tests memory withbackup and datacache

Pagina 104 - 17-03969-01

Figure 2–1 Jumper J1 on the CPU Daughter BoardMA00328J176543210Bank Jumper Setting0 Standard boot setting (default)1 Mini-console setting: Internal us

Pagina 105

Figure 2–2 AlphaServer 1000 Memory LayoutBank 3Bank 2Bank 1Bank 0ECC BanksMA00327SIMM 3SIMM 2SIMM 1SIMM 0ECC SIMM for Bank 2ECC SIMM for Bank 0ECC SIM

Pagina 106

ContentsPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi1 Troubleshooting Strategy1.1 Troubl

Pagina 107 - Replacement

Windows NT SystemsThe Windows NT operating system is supported by the ARC firmware (seeSection 5.1.1). Systems using Windows NT power up to the ARC boo

Pagina 108

2.3 Mass Storage Problems Indicated at Power-UpMass storage failures at power-up are usually indicated by read fail messages.Other problems are indica

Pagina 109

Table 2–3 (Cont.) Mass Storage ProblemsProblem Symptom Corrective ActionSCSI bus lengthexceededDrives may disappearintermittently from theshow configa

Pagina 110 - Figure 6–1 FRUs, Front Right

Table 2–4 Troubleshooting Problems with SWXCR-xx RAID ControllerSymptom ActionSome RAID drives do not appearon theshow device ddisplay.Valid configured

Pagina 111 - Figure 6–2 FRUs, Rear Left

For information on other storage devices, refer to the documentation provided bythe manufacturer or vendor.Figure 2–3 StorageWorks Disk Drive LEDs (SC

Pagina 112 - 6.2 Removal and Replacement

Figure 2–5 CD–ROM Drive Activity LEDActivity LEDMA00333Power-Up Diagnostics and Display 2–13

Pagina 113 - Release Latch

2.5 EISA Bus Problems Indicated at Power-UpEISA bus failures at power-up are usually indicated by the following messagesdisplayed during power-up:EISA

Pagina 114 - 6.2.1 Cables

2.5.1 Additional EISA Troubleshooting TipsThe following tips can aid in isolating EISA bus problems.• Peripheral device controllers need to be seated

Pagina 115 - 17-03971-01

2.6 PCI Bus Problems Indicated at Power-UpPCI bus failures at power-up are usually indicated by the inability of the systemto see the device. Table 2–

Pagina 116 - Figure 6–7 Power Cord

2.7 Fail-Safe LoaderThe fail-safe loader (FSL) allows you to attempt to recover when one of thefollowing is the cause of a problem getting to the cons

Pagina 117

3 Running System Diagnostics3.1 Running ROM-Based Diagnostics . . . . . . . . . . . . . . . . . . . 3–13.2 Command Summary . . . . . . . . . . . . . .

Pagina 118 - Assembly

Figure 2–6 Jumper J1 on the CPU Daughter BoardMA00328J176543210Bank Jumper Setting0 Standard boot setting (default)1 Mini-console setting: Internal us

Pagina 119 - • Power supply +3.3V (20-pin)

2.8 Power-Up SequenceDuring the AlphaServer 1000 power-up sequence, the power supplies arestabilized and the system is initialized and tested through

Pagina 120

2.8.2 DC Power-Up SequenceDC power is applied to the system with the DC On/Off button on the operatorcontrol panel.A summary of the DC power-up sequen

Pagina 121

4. Configure the memory in the system and test only the first 4 MB of memory.If there is more than one memory module of the same size, the lowestnumbere

Pagina 122

5. Enter console mode or boot the operating system. This action is determinedby theauto_actionenvironment variable.If theos_typeenvironment variable i

Pagina 123

3Running System DiagnosticsThis chapter provides information on how to run system diagnostics.• Section 3.1 describes how to run ROM-based diagnostics

Pagina 124 - (50-Pin)

3.2 Command SummaryTable 3–1 provides a summary of the diagnostic and related commands.Table 3–1 Summary of Diagnostic and Related CommandsCommand Fun

Pagina 125

Table 3–1 (Cont.) Summary of Diagnostic and Related CommandsCommand Function ReferenceLoopback Testingtest lb Conducts loopback tests for COM2 and the

Pagina 126

3.3.1 testThetestcommand runs firmware diagnostics for the entire core system. Thetests are run concurrently in the background. Fatal errors are report

Pagina 127

5. VGA console tests. These tests are run only if the console environmentvariable is set to ‘‘serial.’’ The VGA console test displays rows of the lett

Pagina 128 - 6.2.2 CPU Daughter Board

5.2.2 Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–195.3 Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 129 - 6.2.3 Fans

ID Program Device Pass Hard/Soft Bytes Written Bytes Read-------- ------------ ------------ ------ --------- ------------- -------------00000001 idle

Pagina 130 - Figure 6–20 Removing Fans

3.3.2 cat el and more elThecat elandmore elcommands display the current contents of the consoleevent log. Status and error messages (if problems occur

Pagina 131 - 6.2.4 StorageWorks Drive

3.3.3 memoryThememorycommand tests memory by running a memory exerciser each time thecommand is entered. The exercisers are run in the background and

Pagina 132

Example with a memory compare error indicating bad SIMMs.>>> memory>>> memory>>> memory*** Hard Error - Error #44 - Memory

Pagina 133

3.3.4 netewThenetewcommand is used to run MOP loopback tests for any EISA- or PCI-based ew* (DECchip 21040, TULIP) Ethernet ports. The command can als

Pagina 134 - 6.2.6 Memory Modules

Testing an Ethernet Port:>>> netew>>> show_statusID Program Device Pass Hard/Soft Bytes Written Bytes Read-------- ------------ ----

Pagina 135

3.3.5 networkThenetworkcommand is used to run MOP loopback tests for any EISA- or PCI-based er* (DEC 4220, LANCE) Ethernet ports. The command can also

Pagina 136

Testing an Ethernet Port:>>> network>>> show_statusID Program Device Pass Hard/Soft Bytes Written Bytes Read-------- ------------ --

Pagina 137

3.3.6 net -sThenet -scommand displays the MOP counters for the specified Ethernet port.Synopsis:net -s ewa0Example:>>> net -s ewa0Status count

Pagina 138 - 6.2.7 Interlock Switch

3.3.7 net -icThenet -iccommand initializes the MOP counters for the specified Ethernetport.Synopsis:net -ic ewa0Example:>>> net -ic ewa0>&g

Pagina 139 - 6.2.8 Motherboard

A Default Jumper SettingsA.1 Motherboard Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2A.2 CPU Daughter Board (J3 and J4) Support

Pagina 140

3.3.8 kill and kill_diagsThekillandkill_diagscommands terminate diagnostics that are currentlyexecuting .NoteA serial loopback connector (12-27351-01)

Pagina 141

3.3.9 show_statusTheshow_statuscommand reports one line of information per executingdiagnostic. The information includes ID, diagnostic program, devic

Pagina 142 - NEW MOTHERBOARD

3.4 Acceptance Testing and InitializationPerform the acceptance testing procedure listed below after installing a system orwhenever adding or replacin

Pagina 143 - 6.2.10 OCP Module

4Error Log AnalysisThis chapter provides information on how to interpret error logs reported by theoperating system.• Section 4.1 describes machine ch

Pagina 144

Table 4–1 AlphaServer 1000 Fault Detection and CorrectionComponent Fault Detection/Correction CapabilityKN22A Processor ModuleDECchip 21064 and 21064A

Pagina 145

Processor Machine Check (SCB: 670)Processor machine check errors are fatal system errors that result in a systemcrash. The error handling code for the

Pagina 146 - 6.2.11 Power Supply

• B-cache tag address parity error• B-cache tag control parity error• Non-existent memory error• ESC NMI: IOCHKProcessor-Corrected Machine Check (SCB:

Pagina 147 - 6.2.12 Speaker

4.3 Event Record TranslationSystems running Digital UNIX and OpenVMS operating systems use theDECevent management utility to translate events into ASC

Pagina 148 - 6.2.13 Removable Media

4.3.2 Digital UNIX Translation Using DECeventThe kernel error log entries are translated from binary to ASCII using the diacommand. To invoke the DECe

Pagina 149

5System Configuration and SetupThis chapter provides configuration and setup information for AlphaServer 1000systems and system options.• Section 5.1 de

Pagina 150

6–1 FRUs, Front Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–46–2 FRUs, Rear Left . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 151 - Default Jumper Settings

5.1 Verifying System ConfigurationFigure 5–1 illustrates the system architecture for AlphaServer 1000 systems.Figure 5–1 System Architecture: AlphaServ

Pagina 152 - A.1 Motherboard Jumpers

SRM Command Line InterfaceSystems running DEC OSF/1 or OpenVMS access the SRM firmware through acommand line interface (CLI). The CLI is a UNIX style s

Pagina 153

5.1.2 Switching Between InterfacesFor a few procedures it is necessary to switch from one console interface to theother.• Thetestcommand is run from t

Pagina 154 - A–4 Default Jumper Settings

5.1.3.1 Display Hardware ConfigurationThe hardware configuration display provides the following information:• The first screen displays the boot devices.

Pagina 155 - Default Jumper Settings A–5

Table 5–2 (Cont.) ARC Firmware Device NamesName Descriptionscsi(0)disk(0)rdisk(0)scsi(0)cdrom(5)fdisk(0)The scsi( ) devices are SCSI disk or CD–ROM de

Pagina 156

Example 5–1 (Cont.) Sample Hardware Configuration DisplaySlot Device Identifier0 Other DEC2A011 Disk ADP00012 Network DEC42205 Network DEC30026 Network

Pagina 157 - Glossary

Table 5–3 lists and explains the default ARC firmware environment variables.Table 5–3 ARC Firmware Environment VariablesVariable DescriptionA: The defa

Pagina 158 - Glossary–2

5.1.4 Verifying Configuration: SRM Console Commands for DECOSF/1 and OpenVMSThe following SRM console commands are used to verify system configuration o

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Synopsis:show configExample:>>> show configFirmwareSRM Console: V1.1-1ARC Console: 3.5-14PALcode: VMS PALcode X5.55, OSF PALcode X1.35-53Seria

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5.1.4.2 show deviceTheshow devicecommand displays the devices and controllers in the system.The device name convention is shown in Figure 5–2.Figure 5

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6–34 Removing the OCP Module . . . . . . . . . . . . . . . . . . . . . 6–396–35 Removing Power Supply . . . . . . . . . . . . . . . . . . . . . . . 6–

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Example:>>> show devicedka400.4.0.6.0 DKA400 RRD43 2893dva0.0.0.0.1 DVA0era0.0.0.2.1 ERA0 08-00-2B-BC-93-7Apka0.7.0.6.0 PKA0 SCSI Bus ID 7>

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show envarArguments:envar The name of the environment variable to be modified.value The value that is assigned to the environment variable. This may be

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Table 5–4 (Cont.) Environment Variables Set During System ConfigurationVariable Attributes Functionbootdef_dev NV The device or device list from which

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Table 5–4 (Cont.) Environment Variables Set During System ConfigurationVariable Attributes Functionconsole NV Sets the device on which power-up output

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Table 5–4 (Cont.) Environment Variables Set During System ConfigurationVariable Attributes Functionos_type NV Sets the default operating system.‘‘vms’’

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NoteWhenever you use thesetcommand to reset an environment variable,you must initialize the system to put the new setting into effect. Initializethe s

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Figure 5–3 Card Cages and Bus LocationsBank 3Bank 2Bank 1Bank 0ECC BanksMA00334EISA/ISAOption SlotsPCI Option SlotsPCI or EISA/ISAOption SlotsCPU Daug

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5.2.1 CPU Daughter BoardAlphaServer 1000 systems use a CPU daughter board. The daughter boardprovides:• The DECchip 21064 processor• 2 megabytes of ba

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Table 5–5 Operating System Memory RequirementsOperating System Memory RequirementsDEC OSF/1 andOpenVMS32 MB minimum; 64 MB recommendedWindows NT 16 MB

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• The speaker interface• PCI-to-EISA bridge chip set• Time-of-year (TOY) clock• Connectors:– EISA bus connectors (Slots 1-8)– PCI bus connectors (Slot

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5–6 Summary of Procedure for Configuring EISA Bus(EISA Options Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 5–265–7 Summary of Procedure f

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Up to eight ISA (or EISA) modules can reside in the EISA bus portion of the cardcage. Refer to Section 5.6 for information on using the EISA Configurat

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The ECU is supplied on the two System Configuration Diskettes shipped withthe system. Make a backup copy of the system configuration diskette and keepth

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5.6.2 How to Start the ECUComplete the following steps to run the ECU:1. Invoke the console firmware.• For systems running Windows NT—Shut down the ope

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NoteIf you are configuring only EISA options, do not perform Step 2 ofthe ECU, ‘‘Add or remove boards.’’ (EISA boards are recognized andconfigured autom

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Table 5–6 Summary of Procedure for Configuring EISA Bus (EISA OptionsOnly)Step ExplanationInstall EISA option. Use the instructions provided with the E

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Table 5–7 Summary of Procedure for Configuring EISA Bus with ISA OptionsStep ExplanationInstall or move EISAoption. Do not install ISAboards.Use the in

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5.7 PCI Bus OptionsPCI (Peripheral Component Interconnect) is an industry-standard expansion I/Obus that is the preferred bus for high-performance I/O

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• The entire SCSI bus length, from terminator to terminator, must not exceed6 meters for single-ended SCSI-2 at 5 MB/sec, or 3 meters for single-ended

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Figure 5–7 Single Controller Configuration with Dual Bus StorageWorks ShelfJ10J1J12J2J11J16J14J13J15J17J3MA00301W3W2W117-03959-0117-03962-01Bus ID 4Bus

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Figure 5–8 Single Controller Configuration with Single Bus StorageWorksShelfJ10J1J12J2J11J16J14J13J15J17J3MA00302W3W2W117-03959-0117-03960-0117-03962-0

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